Real Help Now Live Chat
Welcome to Real Help Now Live Chat!
The image to the right indicates whether a TACA Parent is currently available online or not. Please click on the image to initiate a chat session or to send an email message if there is no Parent Mentor available.
Frequently Asked Questions About Live Chat
What if a TACA Parent isn’t online?
You’ll see an option to send an email when you click on the Live Chat image.
The message says the TACA Parent is already busy and I need help right away. What can I do?
Please leave a message. You’ll see an option to send an email to us and we will try to get back to you as soon as possible.
Nothing happens when I click on the Live Chat image. What should I do?
Please try disabling any pop-up blocker in your browser settings. Or if possible, try using a different browser.
Who are the TACA Parents? What are their qualifications to help me?
They are experienced parents of children with autism. However, they are not professionals who are qualified to give medical, legal or tax advice. They are sharing their experience as a parent. Please see our disclaimer.
Is this confidential? Will this information be shared with anyone else?
We are committed to ensuring the confidentiality of any information shared with our staff or volunteers. Please see our site’s Privacy Policy.
What if I need more help than just a live chat session?
Consider requesting a Parent Mentor for 1:1 help. Read more about our Parent Mentor program.
What time/days is Live Chat available?
Sorry, we are currently in beta testing and a schedule is not available at this time.
Every time I come to this page, but the image always says, “Currently Offline.” How does this work?
If the image continually shows the “Currently Offine” image, please try reloading the page or simply clicking on the image to see if a TACA Parent is available. You may also want to try clearing your browser’s cache.
I don’t want to chat on the computer because my child has an urgent problem. How can I talk to a real person?
Please call the TACA Foundation Office at (949) 640-4401 which is open Monday-Friday, 8:30 a.m.-5:30 p.m., Pacific Standard Time (excluding major holidays).
